Royals Hot Chicken Rewards Club Application FAQs

How do I acquire points?
Points are only accumulated when you provide your special 4 digital member code at the register when ordering. This can be pulled up by opening the app and then selecting Member Code from the bottom row of icons. This Member Code will automatically change every time you open the app and select Member Code.

How many points will I receive?
For every $1 you spend in-store you will receive 1 point that can be redeemed on the gifts of your choice within the Point Shop.

How can I use my points?
Within the left tab (select the three lines at the top left of the app) there is a link to our Point Shop. Select the Point Shop Icon and a page full of rewards and their various price points will appear. Once you have enough points to redeem a reward, you’ll be able to select that reward and add it your Gifts. You’ll need to redeem a reward within the Points Shop prior to ordering if you’d like to use it that day.

Do points, gifts, or rewards expire?
Points never expire, but gifts and rewards do. Make sure to pay attention to the Valid Until date within the My Gifts tab. Try not to redeem gifts within the Points Shop until the day you’re planning on visiting us.

Why should I download the App?
We use push notifications within the App to inform you of special rewards and opportunities in addition to your ability to track points and redeem your own gifts within the Point Shop. These special one time rewards and opportunities expire quickly so be on the lookout for them.